Pit Stop No21: 5 years at McGill and 6 points to remember

During my last semester at McGill (almost a year ago, already!) I took an ethics class, which was required to all graduating students in engineering. Towards the end of the course we were asked to submit a life-long learning plan of skills and areas we would likely develop in the future. I took this opportunity to reflect on my five years at McGill and came up with 6 points that I think are important regardless the industry or career path.

  • Communication – Although there is a widespread belief that communication comes second after technical skills in engineering, my time at McGill has taught me otherwise. I’ve learnt how crucial is it to communicate clearly when I interned at an underground mine in Northern Quebec, where communication was key to ensure that operations were executed safely. Interestingly, two things have helped me improve my communication skills: writing cover letters and blogging. Blogging has been helpful as it forced me to write in ways that would entice my readers while allowing me the flexibility to post whenever I had the time.

 

  • Interpersonal Skills – Working well with others is an integral part for achieving success. Useful tools include becoming friends with your teammates, being flexible in assigning work tasks and staying positive even though you’re at Plan C and stress level is high.

 

  • Feedback exchange – This concept was first introduced to me during the McGill Not-For-Profit consulting program, a program that I applied for and administered by the Faculty of Management at McGill. The program provides its participants the opportunity to do consulting work while being guided by McKinsey consultants. Feedback exchange is about giving and receiving constructive feedback to identify areas that you and your team members can work on. When given properly, feedback empowers a team to achieve greater results.

 

  • Leadership skills – Taking on leadership roles during my undergrads has helped me develop myself, make valuable connections and become more assertive. I started getting involved in the engineering community as early as during my first year and after a couple of semesters I was leading small student organizations. Taking on these various leadership roles has provided me with opportunities that I wouldn’t have been exposed to otherwise. Thanks to my involvements, I gave two live TV interviews promoting an event I helped organize, I presented an award to the VP of one of the largest gold miners in Canada and was recognized as one of the most promising women undergraduate engineering student by the Canadian Engineering Memorial Foundation.                                                                                                                Having extracurricular engagements can be a challenge in terms of finding the time to balance studying, meetings, personal life and relationships, but the impact you make and the people you meet are worth the effort and time, and that’s on top of the personal and professional development you make. Important to mention that being involved in extracurricular activities makes you more attractive to companies looking to hire.

 

  • Emotional intelligence (EQ) – Although we don’t often hear about emotional intelligence at university, I came across the concept while reading Forbes and other business magazines. The concept became known when businesses started to notice that employees with higher IQ were not outperforming those with less IQ which had to be explained by a person’s emotional intelligence. Being mindful of one’s emotions and those of the people around you, and how to foster these emotions to calm down or cheer people up is a valuable tool to succeed in any work environment.                                                                                                          Check out these pages to learn more on EQ:

https://www.ihhp.com/meaning-of-emotional-intelligence

https://www.cnn.com/2018/04/11/health/improve-emotional-intelligence/index.html

  • Learning & Innovation – What I got out of studying engineering are the tools and skills to constantly learn new things and apply them. This process is crucial in staying up to date with new technologies and innovations that will never cease to shape our future. I found that a good way to keep up is reading the news (the Economist has been recommended to me several times), following innovators on social media (Twitter in particular), and taking advantage of online tutorials.
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Pit Stop No20: Discover Isabelle Lévesque’s Mining Journey

Isabelle is a geological engineer with over 14 years of professional experience in the mining industry across Canada. During her career, she has developed vast expertise in geotechnical and environmental engineering, more specifically in management and risks related to mill waste facilities, mine waters and waste rock.

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Isabelle Lévesque

  1. How did you choose to work in mining?

Initially, I was interested in slope stability, avalanches, and earthquakes, which got me into studying geological engineering. It is then through a work term at an oil sands company in Fort McMurray that I discovered a passion for mining. My job consisted of rotating in different geotechnical positions with regards to tailings facilities and waste rock piles to replace the technicians while they were on vacation, which exposed me to a broad range of topics in geotechnical engineering. As we all know, Fort McMurray faces significant environmental challenges, and I decided to do something about it and help solve some of the environmental problems through my professional career.

  1. How has your experience of working in mining been?

Very good! When it’s not in a downturn, the mining industry is fast-paced, and the work is both fun and fulfilling; you meet a lot of motivated people with energy and ideas. When the industry is doing well, there’s plenty of work for everyone, and that’s when you learn the most.

  1. Could you share one or two challenges you’ve experienced in your career and how you overcame them?

When you’re tagged as an environmental person, you’re seen as someone who’s there to slow down the operation when really your job is to make sure that everything goes well to continue operating. So on top of being a woman and viewed differently because of that, I was also an environmentalist and suffered from that image.  I overcame that by making the people I work with realize that I’m not there to stop them but to make things better in the long run. Through a better tailings management plan, things will go much smoother and fit much better with the operations. It takes a lot of technical knowledge and planning to do the job, and it’s important to show that to be respected.

  1. Tell us more about your current position and what you are most passionate about in your work.

I am currently a geotechnical engineer in the mine waste management and environmental department for a consulting practice. This department is very new and has been active since January 2017.  Its creation was driven by the company’s will to get into the environmental side of mining to close the loop on the services they offer. I am passionate about making a difference and using my technical skills to improve things regarding environmental and mine waste management.

  1. What are the most useful skills that you use at work?

Technical skills. If you are not strong technically, you will lose credibility. This is even more so the case for women. As women, we don’t have it easy, so having strong technical skills helps us to make our way and be recognized. Communication is always important; I keep working hard to improve mine. If you have the technical ability, the communication, the planning and organizational skills, you pretty much have it all! But without the technical expertise, you’re out.

  1. Have you had mentors that have helped you? If so, how important were they?

I’ve had quite a few mentors. Some of my mentors have helped me to push my technical ideas forward and get the budget to get them through. Other mentors have helped me to expand my expertise through a coaching relationship.

  1. How do you find the balance between work and personal life?

There are two types of lifestyles in mining: the Fly-In-Fly-Out life and the city life. In the city, one can manage to get a work-life balance with the help of a handy daily planner. On FIFO, however, it’s more difficult. You are physically tired at the mine site and away from everyone, which can make you feel disconnected from everything; and when you fall on an off time, you have to make an effort to reconnect with the people that matter in your life while they are busy with their weekly schedules.

  1. Where do you see yourself in 5 years from now?

I want to keep learning! At this point, I’m considered a young senior, but I don’t quite feel senior yet; I want to keep learning to earn that title personally. On another side, we often hear women not having the confidence to assume that they are ready.

  1. Why is it important to have more women in the mining sector?

Diversity has been proven to increase productivity, respect among colleagues and ideas to solve problems. And there’s no reason today for men only to work at mines especially that technology has made mining jobs a lot less physical.

  1. Any advice you could give to young women starting out in their careers in mining?

If you can get a job at a mine site, I would suggest that you go for it because it’s where you learn the most. There’s always more work than available resources at mine sites. As an engineer, you’re going to balance operations, people, health and safety on a daily basis. You’ll also learn about the limitations from climate, logistics and even from strikes! Don’t limit yourself: go onsite, learn, and make good money!

Pit Stop No19: Meet Louise Grondin, a true Trailblazer for Women in Mining

Louise Grondin is the daughter of dairy farmers and grew up in Saint-Nazaire-de-Berry, Quebec, working on the family farm. Louise recognized early on that she wished to pursue post-secondary education. Excelling in both math and science and fueled by her love of problem solving, she went on to study physics at the University of Ottawa. She later obtained a Master of Sciences degree from McGill and got her credentials as a mechanical engineer from the University of Toronto.

After 12 years working for Ontario Hydro, she switched to mining in 1993. Since 2001, Louise has been working for Agnico Eagle Mines Limited. She was appointed Senior Vice-President of Environmental and Sustainable Development in 2010 and the human resources portfolio was added to her responsibilities in 2016. Louise is a key member of the senior management team that has led the growth of Agnico Eagle from a single mine regional gold producer to a multi-mine international leader in gold mining.

Louise’s passion for contributing and promoting the mining industry garnered her several recognitions, including being named in the top 18 Women of Impact in the Canadian Materials, Metallurgy and Mining field (2015), one of the 100 Global Inspirational Women in Mining (2013) and winning the 2016 Women in Mining Canada Trailblazer Award.

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Louise Grondin, Senior Vice-President, Environment, Sustainable Development and People

  1. Why did you choose to join the mining industry after 12 years with Ontario Hydro?

I was married to a mining engineer and we were both working in Toronto. My husband then got transferred to a mine in Abitibi, so we both decided to move from Toronto to a small village of about 300 people. At that time, mining was the only employer in this small village so if you didn’t work in mining, it was very difficult to find a job. I applied for an environmental superintendent position at the Selbaie mine and got the job! This is how I came to be in mining.

  1. What helped you advance your career at Agnico Eagle Mines to the position of Senior Vice-President?

My attitude! The one quality I find very important in leaders is being positive and seeing the glass half full instead of half empty. Being positive was a natural attribute for me and people saw that. They also saw someone who could get things done. I am in fact a solution seeker and someone who works really hard and is very driven.

What also played a role in my advancement was the growth of the company. I joined Agnico at a time when there was only one mine in operation and during the first 7 years after I joined, we expanded from 1 to 8 mines. I was there at a good time and could progress very quickly. I evolved from being the regional environmental manager to Vice-President of environment and with time, the health & safety, community relations and more recently HR portfolios were added. As the needs of the company became bigger, management counted on me. They thought that I could do it and look for solutions.

What also helped is the fact that I am a team player. I don’t fight anybody, instead, I make allies; and that’s very important because you’ll need allies to support you along the way. In addition to my personal attributes, the combined strength of my team members and good timing of having joined Agnico at the right time were key ingredients of my career progression!

  1. What are you most passionate about in your work?

It’s the positive impact we can have! I work in environment, health & safety, community relations and human resources, this means I work with people: employees and community.

We operate in remote areas and have the potential to make a difference with the people we work with and the communities in which we operate. By providing work to locals, we offer them an opportunity to own a house and send their kids to colleges and universities. We are changing the social landscape of the areas where we operate by creating value for the people. We are in fact extracting value out of rock and transforming it into making good whenever we can; that’s often something people don’t realize. Our potential to have a positive impact in the remote areas where we operate is limitless!

Moreover, when we go in areas where there has been no one before us, we study the environment and provide a lot of scientific information that is very valuable. It is information that universities or governments don’t have the capacity and money to provide so it is our responsibility in our permits to do it.

  1. Could you share a challenge you’ve experienced in your career and how you overcame it?

When I first joined Agnico, we had a problem with our effluent. Our water effluent was toxic and it was a very complex challenge to solve because you had to trace the problem back from the end of the pipe up through the whole process to find out what was contributing to making that water toxic. It was like solving a puzzle!

At that time, I was still new to the company and I had to quickly step in and have meetings with the ministry of the environment to address that challenge. It took us 2 years to implement a biological treatment plant to treat the toxic water. Bacteria are great and they can do miracles! But at the start, when we transferred the process from the laboratory to the pilot plant, the process didn’t work and I remember phoning technicians on weekends to check if there were any improvements. I still remember the day it did work and how proud I felt at that moment.

  1. What were some of the most defining moments of your career in mining that made you particularly proud?

One of the things I am particularly proud of, and without doing it on purpose, is that I can hear my vision for environmental management and community relations from the mouth of our employees and the community. We recently did a video in Nunavut to celebrate Agnico’s 60th anniversary and after interviewing our employees up there and members of the community and hearing what they thought the company wanted to do in environmental management and community relations, I was amazed to hear that they clearly understood the vision that I had been trying to realize over the years. I might not have a structure on which I can put my name but the fact that the people in the community reflect back to me what I wanted to do is amazing!

  1. Have you had mentors that supported you along the way? If so, how important were they to your success?

I had no one labeled as mentor but I did feel that my bosses had my back. I worked very hard and was very loyal to them. In my youth, I was more impulsive and they taught me to listen more and to think about what could a solution be before jumping into action as soon as there’s a problem. Also, they never doubted me. During meetings when issues were discussed, I would raise my hand to take on a challenge and I was never refused the opportunity to do so. I had a very positive attitude, which lead management to believe in my capacities to do the job.

  1. How do you find the balance between work and personal life?

It’s very difficult! You’ve got to adapt your career to leave space for your family. When I had my children, I was on an 8 to 4 schedule and I would work when the kids went to bed. You’ve got to manage and people nowadays are much more understanding than back in the old days. There’s almost no difference today between men and women, they both have to pick up the kids, cook and put them to sleep. When I was younger, it was more difficult but I was still able to deliver. If you are passionate about something, you find a way to make things work and I guess that I didn’t give a too bad example: both my children are now in mining! I also have to add that my husband has always believed in me and was very supportive! We were never in competition with each other, but always partners.

  1. Why is it important to have more women in the mining sector?

Looking at the population, it is made up of 50% women and 50% men. Mining companies need to welcome a more representative proportion of women because otherwise, they would be missing out on much of the talent. From my experience, women tend to be more collaborative and better communicators. Women also bring a more human side to the business, which changes the dynamics of a project in a good way. It is obvious to my male colleagues that we, as women, have something to contribute and it is a plus to have us around. Women are welcomed in mining, but the industry has not fully succeeded in showing that.

  1. Why has it been such a challenge to include more women in mining companies?

Mining is still seen as hard rock mining and unsophisticated, which isn’t true! Yes there are some jobs that still require more strength, but most jobs are mechanized and the industry has become very sophisticated and technological. I can compare us to the construction industry, which, like mining, suffers from the same image problem that needs to be broken. What we also need to put emphasis on is the variety of jobs that mining provides such as in communications, environment, health and safety, HR, engineering, accounting and even nursing! We’re not doing such a great job at representing the variety and opportunities for women in mining. The women that are in the industry can be good witnesses of these opportunities and we should encourage them to be ambassadors of our industry.

  1. Any advice that you could give to young women starting out their careers in mining?

When someone came to me and asked me what they should do to advance in their careers, I told both the men and women that if they do their job as if it were the most important job in the company, they will become important and people will notice them. I say that through my own experience: I have always been very dedicated.

You have to be very confident that the fact that you are a woman is not going to hinder you; on the contrary. It might happen that you are going to feel, rightly or wrongly, that you are not getting that promotion because you’re a woman, but I would suggest not to dwell on the negative side and rather to challenge your boss and ask where you can improve! It all comes down to attitude.

Pit Stop No18: My top 10 Mining Blogs and Websites

Hello there Reader. Looking to learn more on mining? Great. Here’s a list of what I think are some of the best blogs and websites out there.

Mining.com is one of the best resources for global mining news. Timely information. Articles are short and to the point. Nice format as well.

The Northern Miner is very similar to mining.com. Well-known resource for global mining news. Articles get reposted on other website and blogs.

Mining Facts Org Although not a place to find news and not a blog either but a pretty amazing source of technical information on mining and sustainability. I would highly recommend to students.

Infomine.com is the father of mining.com. It focuses mainly on commodity prices and analysis but you’ll need to pay a subscription to access the information.

SEDAR is a repository for public listed companies in Canada. These companies have the legal obligation to deposit all documents on SEDAR, which are made available to the public. Although SEDAR looks OUTDATED and HIDEOUS (which arguably it does), I would still suggest looking into it if you want to evaluate a specific mining company and find all sorts of documents from newly discovered resources/reserves to feasibility studies and financial statements.

Mining.ca is the mining Association of Canada website. It is not a blog but you can still find some great info on Canadian mining and sustainability initiatives. I would particularly suggest checking out the Facts and Figures file of the mining industry in Canada in their resources section or by clicking here.

For information on mining projects in Quebec and the Quebec Plan Nord, CTV News and LaPresse Plus regularly publish articles on that topic which can be accessed online. If you don’t have any prior knowledge in mining, I would recommend checking out MinesQC.com. MinesQC is a good resource to start with as it’s not technical. Also, you can ask any question and the MinesQC team will answer you on the website!

NRCan Canada maps are super interesting and interactive mining maps of Canada. Created by the Federal Government of Canada and accessible to all.

The Geodudecorner is a great blog meant to help student transition from academia to industry. On his blog, Geodude provides useful tips to help students market themselves. Students! Check it out now.

The Miningdiaries – THE best blog you’ll ever come across. Seriously though, pretty amazing, huh?

Enjoy the read!

PS: if you know of a great resource for mining info online, don’t hesitate to leave a comment!

Pit Stop No17: Discover Flavie’s mining journey

Flavie Arseneau just completed her mining engineering degree at McGill University. She has agreed to share some of the experiences she has had in mining. Check out my interview with a girl who was born for mining.

1. What enticed you into considering a career in mining?

Back when I was fifteen, I met a McGill Mining Engineering student who was working in a quarry. He told me about the program, the opportunities in the field and how rewarding it was. It sounded like something out of the box and this is what I was looking for. When the time came for me to choose a career, I looked for something that would challenge me and make me scratch my head every day and that brought me to mining!

2. Tell us more about your different Co-op work experiences.

I had my first coop experience at the Osisko mine now known as Canadian Malartic mine in the small township of Malartic. I was hired as an open-pit surveyor and would spend the day surveying blast holes, new excavations, and diamond drill work. It was a great experience as I had the chance to be independent and I felt like an important part of the team. I was lucky to be on the field every day as few students get to experience fieldwork at their first stage.

 

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Flavie surveying the open-pit

 

For my second internship, I worked at Bracemac-McLeod underground mine in Matagami. I was also a surveyor but this time in the underground mine, which was a very different experience from open-pit. I learnt a lot of new aspects of a surveyor’s job and the great importance of it. I was part of a great team as well and I really enjoyed working with the people over there.
 

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Flavie at the underground Bracemac-McLeod mine

 

For my third internship, I went to Raglan mine, which is located in the most northern part of Quebec. It was quite an impressive and complex mine. I had the opportunity to look at different aspects of long term and short planning. I also did a lot of things such as spending time undergrounds with foremen and miners on a day to day production crew. At that time, I understood something important about mining: underground operations are difficult and they rarely goes as planned, we have to be ready to adapt quickly!

For my fourth and final internship, I was based in Timmins and worked for Kidd Creek mine. I was part of the long-term planning team and the experience turned out to one of the best. I learnt so much on planning,ventilation, rock mechanic, reserve estimation, geology and much more. Everybody was open for discussion and never would I find a close door.

3. What skills did you gain from your work experiences that you wouldn’t otherwise have learnt at school?

Technical skills. I’ve learnt a lot on planning, ventilation, rock mechanic, and production when applied on the field. Being on the job also teaches you to work in teams efficiently. As well, I learnt to take decisions and to be sure of them. When you work on the field, you need to be smart, you need to be able to take big decisions, and you need to be present.

4. Were you given more responsibilities as you were gaining more experience?

Yes! I was given a lot of responsibilities and loved it. I believe responsibilities come with will power more than experiences. If people see that you are passionate and smart, they will give you more responsibilities even though you are still new to the field.

5. Were you ever treated differently because you are a woman?

No. I was half expecting to be treated slightly differently because I’m in a male-dominated industry but that never happened and it was a very positive thing.

6. What aspect do you most like about working in mining? And what do you dislike the most?

As bad as it sounds, nothing ever goes as planned in mining. This is a major challenge, which pushes me and keeps me going in mining. You really have to think of smart ways to find a solution to the problem or else you will be in big trouble. And you don’t want that.

What I dislike the most about mining is it farness. Mines are far and family are sometimes torn apart. The last thing I want is to be faced with choosing between my job or my family.

7. Is there a particular moment while working in mining that made you feel in the right industry for you?

I always knew this was the right field for me because I was aware of what mining was before choosing it as a career.

8. Any plans after graduation?

Master’s in rock mechanics at McGill under the supervision of Prof. Hani Mitri. My research will be focusing on de-stress blasting, which is both very interesting and applicable on the field.

9. Where do you see yourself in 5 years from now?

I see myself working in a mine as rock mechanic engineer either at a Fly-in-Fly-out operation or on a mine site. I am hoping to be a professional engineer by then and maybe start a family? I’m definitely looking to be challenged every day and to work along side amazing people.

Pit Stop No16: The Do’s and Don’ts of working on a mine site

If you are a mining student like me and want to get the most of your experience on a mine site, check out the list below of the do’s and the don’ts! I obviously don’t know everything about mining or working on a camp so feel free to comment any suggestions you may have!

The Do’s The Don’ts
1. Just starting your first mine job? Feeling a little anxious or overwhelmed? Do relax! Mines can seem like big scary dark places but I can assure you, they are not! 1. Don’t underestimate the importance of safety on a mine site!
2. The first week is usually paperwork and site visit; do pay attention to lunch places, your supervisor’s office and the toilets (everyone has cravings…) 2. Do not come to work late… just don’t.
3. Always wear ALL of the safety equipment before going onsite! And when I say ALL, I mean like ALL of the safety equipment. 3. Don’t expect things to be smooth or easy… mines are rough and bumpy; get used to it.
4. Do get to know you colleagues; what got them into mining, their career path… It helps to break the first-week-awkward silence. 4. Don’t pretend you know it all… you don’t.
5. Do ask questions, any questions… do it. 5. Don’t wait for work to come to you! Try to ask yourself this question every day: how am I creating value today?
6. Since some mine sites are in a galaxy far far away, I do encourage you to make friends at the office! 6. A special one for female miners: you are no different than a man so don’t expect to be treated differently.
7. Learn!! Learn to cook, to clean, to sleep early (that one’s important) and if you have some extra time … you won’t have extra time. 7. Don’t complain about your job/boss, mining internships are pretty rare these days #downturn
8. Feeling lonely on some afternoons? Time to renew your Netflix subscription! 8. Don’t take days off from your internship especially if it’s 4-month, you want to give the best impression!
9. Do Skype with your friends and family; let them know you are still alive… after all, mines are that dangerous! 9. Don’t rush when handling expensive equipment! If you’re a surveyor like I was, you DON’T want to be remembered as the one who dropped the total station.
10. Get dirty… not that way! I mean go underground or in the pit whenever you get the chance! 10. Don’t expect to have everything right the first time, it is okay to make mistakes… but please do learn!

Pit Stop No15: My First Experience Working in an Underground Mine

The McGill mining program is a coop program, which means that students not only need class credits to graduate but also 12 months of coop work experience. The first two years of my undergraduate studies were particularly hard to land an internship. The mining job market wasn’t at its best and commodity prices were falling. With hard work and the right skill set I finally signed my first contract with the Matagami Mine division of Glencore.

I finished writing my final exams at the end of April and in early May I was already packing my bags for my next adventure. I left the city early on Saturday to arrive 8 hours later in the little northern town of Matagami. It was my first experience ever working in a mine, so I was wasn’t too sure what to expect.

On my first week, I filled in my steel-toed boots, put on my coveralls and headed to the underground. It’s easy to know if mining is meant for you or not: you either love it or hate it. In my case, being underground felt like being in a different world and I loved it! It was fascinating to see how huge the excavations, the trucks, and the stopes were. Even though the mine is in operation since 2013, which is relatively recent (some mines are 100 years old!), it’s already quite deep. It takes about 30 to 40 minutes to get to the deepest face in the mine that is 750 meters deep.

I was hired as an intern in the engineering department to work with the team of surveyors. The team and I would spend the morning surveying up to 7 different faces in the mine. Because of that, I was exposed to all sorts of activities underground. I would encounter the Jumbo man drilling in preparation for a blast, the bolters that are bolting a newly excavated face of the mine to make it safe to work under. One thing that is very useful when underground is to spend time communicating with the miners. Showing interest in their work and asking questions was beneficial for me to learn about the challenges they face and to understand that an engineering design should be feasible to execute safely.

After the survey is done, we would use the afternoon to develop AutoCAD plans based on the data gathered underground. These plans are used by engineers, technicians, and supervisors and are essential for the next round of operations.

My stage was a great learning experience. As an engineering student, you mostly learn the technical aspects and everything is very theoretical. Seeing how a mine actually works gives a lot of meaning to the theory learned in the classroom. It is also crucial, as engineers,  to understand how the operations are carried out in the underground and what challenges the miners face.

The most important thing in any internship experience is to have fun and enjoy the work!

And the most important thing in any internship experience is to have fun and learn, learn, learn!

Pit Stop No14: Holstein Wong’s mining journey

I studied a Bachelor of Engineering in Materials Science and Engineering (Honours) at the University of New South Wales in Sydney, Australia. I also travelled to Swansea University, Wales for a semester on international exchange. I’m now a Graduate Processing Engineer for BHP Billiton Mitsubishi Alliance in the Bowen Basin, Central Queensland.

1. What originally appealed to you about working in mining?

At the beginning of my undergraduate studies, I was more interested in engineering materials for product development. As I learnt more about minerals processing, I really wanted to start my career as upstream as possible, so mining was a perfect fit.

2. What are your main duties as a process engineer?

As a Graduate Processing Engineer, my role is to support operations to optimise the recovery of coal and minimise waste of reagents from our minesite operations. I work in the Coal Handling and Preparation Plant (CHPP) where we upgrade the run-of-mine material and reduce the ash content to meet the specifications of our international customers. My day-to-day duties include analysing and benchmarking production performance and quality, monitoring any abnormal changes in the processing equipment, updating information centres to keep everyone on track for our monthly targets, streamlining work instructions and much more. Various other responsibilities include trialling equipment and processing initiatives to optimise the recovery of product and reagents, to produce more tonnes for less unit cost.

3. How does a typical day at your job go?

A typical day sees me arrive on site at 6:30 am for a handover from the nightshift crew. We get an overview of the day’s plan and take note of any hazards. After reviewing production metrics I’ll put on my safety gear and 2-way radio and go for a walk in the plant; no need for a gym membership when there are so many stairs! The plant is a complex five-storey entity that runs 24/7 so my schedule depends on whether issues arise in the plant throughout the day. The rest of the time may involve meetings, writing up business cases and getting approval for trials and modifications, following up with maintenance, and generally answering questions from both operations and management.

4. What is your favourite part of the work you do?

My favourite part of the work I do is that I can see direct improvements that result from our team’s efforts. Every day I learn something that makes me appreciate the knowledge and experience of the people around me. It’s humbling to be part of a team that coordinates and achieves such complex work around the clock; coal is trucked from all over our minesite that is 80 km (50 miles) long, and we produce between 1100-1400 tonnes of coal per hour (my car weighs just over 1 tonne!).

I also like that my role isn’t a desk job. Working in the physically demanding environment of the processing plant was a huge change from university, but it’s great that we have to be flexible and responsive. It’s a fast-paced setting where I’m often learning about something for the first time while trying to troubleshoot it. This exposure to operations has greatly improved my reactive thinking and time-management.

5. What’s the most challenging part of your job?

The scale of operations means that any small change can have a large impact on productivity and quality. It’s a challenge to keep in mind all the interrelated variables and potential consequences while striving to fine-tune and improve our processes. Everyone brings their own set of skills and expertise to the mix, and we work well together to keep producing tonnes safely and efficiently.

Living and working remotely certainly has its challenges too, we only have one supermarket and because we are so far inland, I miss eating fresh seafood! But living with only the essentials is the best opportunity to learn about your own strengths and develop professional and interpersonal skills that will be utilised all throughout your career journey.

6. Have you ever had a bad experience?

I haven’t had any particularly bad experiences in terms of being a female in the mining industry, but it’s disappointing to see the lack of women in senior roles. When I try to raise this topic of discussion, most of my colleagues are dismissive of it being a “real” problem. People talk about “the best person for the job”, which is a sentiment I completely agree with, however, are we really picking “the best person” if the selection process favours people who fit the current image of what a miner or an engineer looks like?

7. What kind of volunteering do you do and how does it benefit you?

I’ve volunteered with Rotaract since I started university and I’m now the PR & Marketing Director for Rotaract Australia. Our monthly Skype meetings and yearly strategy weekends keep me connected with the outside community. RA provides the framework and resources for Rotaractors (18-30 year olds in more than 70 clubs around Australia) to contribute to their local communities to bring about social change, along with providing professional development to members. Over the past year I’ve worked on national communication strategies to lift the engagement of individual members and raise the brand awareness of Rotaract to existing and potential benefactors, to improve the impact of our non-profit organisation. The benefits of volunteering are being able to give back to the community as a good global citizen and sharing ideas with other motivated individuals.

I’m also a strong advocate for more female representation in STEM industries. In my two voluntary appointments as Head of Media at International Women in Mining Community and Committee Member at Women in Mining and Resources Queensland, I firmly believe that we can change the male-dominated nature of the mining industry within my professional lifetime. STEM in general has many female students but this does not translate to significant female representation in industry, especially in senior roles. My current roles with these non-profit community organisations focus on improving the retention and advancement of existing female trainees and employees, but I hope to move towards building and advising on more robust policies for more diversity in the workplace on an international level. This is not just out of self-interest, but to give more viable options for girls today and in the future, because engineering is a fantastic area that should be accessible to all who show an interest.

8. Is there anything you think students and recent grads should know about starting a career in mining?

Mining can be a rewarding career choice but the reality is that a lot more sacrifice is involved compared to other industries. Most like you will be posted to a remote minesite that is hours from anywhere, so it helps to have supportive friends and family who are okay with Skype. It’s a volatile industry where entire departments can be cut if commodity prices take a dive, so you have to be prepared to move around constantly. Having said that, the best way of learning is to be a doer – you’ll get out of your experiences what you put in. Working in the mining profession is so much more than just developing your technical skills, so if you see something interesting, ask about how you can be involved.

Pit Stop No13: Q&A with Betty Ann Heggie

Betty Ann Heggie has spent twenty-six years at the Potash Corporation of Saskatchewan Inc where she climbed the corporate ladder to become Senior Vice President and an officer in the company. She was named Canada’s Top Investor Relations Officer by both her clients and her peers.

Betty Ann is now using her retirement years to promote Women’s mentorship, answering the call to share her lessons learned with other women. She has spearheaded The Betty Ann Heggie Womentorship Foundation, which supports organizations and individuals that reflect and promote her teachings about the importance of Gender Physics and the necessity of women supporting women.

Betty Ann was nominated as the 2015 Women in Mining (WIM) Canada Trailblazer award winner. This award, established by WIM Canada in 2013 recognizes women who are risk taker and have helped other woman advance in their careers.

Betty Ann Heggie

Betty Ann Heggie

1. What originally appealed to you about working in mining?

I am from Saskatchewan and I was looking for work around the province. I knew I wanted to have a family and at the time my prospective husband had a small business in the area. Most of the jobs started at an office in the province and when you got promoted, you were transferred to another city. Thus, I looked for employment at a head office in Sask, where I wouldn’t have to move. Since mining is a big part of our economy, Potash was at the top of the list; it presented great opportunities in Saskatchewan. I worked for Potash for 26 years from 1981 to 2007.

2. You are a woman in mining; what has the experience been like for you?

Back in 1993 we tried to buy the German potash company K+S. Our CEO and myself both went to Germany to meet with the company. We had a nice dinner and the following day they had planned a tour of the underground mine for the CEO, and a city tour for myself. The reason behind this is that was believed it to be bad luck for a woman to go underground. It was an old superstition and the company didn’t want to frighten the miners. So there I was, an officer of PotashCorp, and they wanted to take me on a city tour. Our open-minded CEO refused to go underground without me. In the end, neither of us went underground. The industry has changed since then; a lot of women are now working underground and much progress has been made.

I have always been impressed with the mining industry’s emphasis on safety and continue to be impressed with their contentiousness. This safety culture goes beyond the mine site; even it the office, things like standing up on a chair or laying a pair of scissors on the floor aren’t allowed because they are things you would not do onsite. So many great safety practices started at the mine and are now practiced at the head office. These good practices flow over into my every day home life.

3. How did you advance your career to a senior position?

Hard work is a given, but you have to be lucky and have a vision. In my case, I focused on ways to improve the company. That meant that I was continually pushing news ideas forward. Early during my career I had to be persuasive because I had no status and couldn’t dictate. I did a lot of networking and made connections within the company. That is how I influenced change.

You should make sure to be strong enough to present yours ideas convincingly, build a good network of people and most importantly be resilient; when things don’t work out, you can’t crawl up at home, you need to keep going.

4. Were your challenges different than the challenges that men face?

Yes, just this morning I was talking to a woman I mentor and she was explaining that very often her interests and those of the men she works with don’t line up, which makes it difficult to create relationships through socializing. At her workplace, the men all like snowboarding, ice fishing. Because her interests are different it doesn’t give much opportunity to bond.

In my case, I tried to make friends with the wives of the other executives; it gave me an opportunity to socialize with them as couples. But I did specifically take up golf to play in company tournaments!

5. When did you join Women In Mining (WIM)? Why did you feel compelled?

WIM is a relatively new organization that took off after I retired so my involvement has been mentoring some of the women in the organization and speaking at their events. I think it’s fantastic organization; at one of the events where I spoke I was impressed to see an entire ballroom filled with woman who share common interests. It definitely empowers women by bringing them together as they strive to be leaders.

6. Why is it important to have more women in the industry?

From my experience, women deal with risk very differently than men. Men will take the financial bet while woman are more considerate of the stakeholders and the people involved. Women will make sure to not deviate from the ethical path and are committed to respect the commitments made to the employees and the environment. Women provide balance to prevent having success at any cost. They make sure that all the ‘I’s’ get dotted and ‘T’s’ get crossed. They are likely to force more internal discussion before going external, which gives any project a greater chance for success.

7. The issue of including women in mining companies has been discussed for more than a decade. Why has it been such a challenge?

For one thing women haven’t traditionally chosen engineering for a career. Also, whenever you bring in diversity, you have to make allowances and initially the mining industry wasn’t good at making those changes. It has gotten better however! For example, we now have coveralls and toilets specifically designed for women. We can’t expect them to come in and be just like men. They are different and therein lies their value.

There is also a psychological reasoning behind this: people are more likely to hire those that are like them to fill the position that they had. In mining, men were more comfortable giving jobs to other men. Once you break the glass ceiling and create a context for women to fill those positions everything changes. When people haven’t seen a woman working in a mine, they don’t know what to expect and that unknown makes them uncomfortable. Most of our decisions are made from the 85% of our brain that operates beneath the surface in the subconscious. Going back to my experience in Germany, it was an unconscious bias; people didn’t know what to expect but now that women have gone and worked underground, mentalities have changed.

8. Have you had mentors that have helped you? And how important are they?

Yes and I was very lucky. There were no women higher than me at PotashCorp so I turned to men that had a wives or daughters trying to make it in business. I knew they would be sensitized to my situation and empathize. Mentors were very important to me; my decision-making and success was a result of very good advice from my mentors.

9. What are some of the lessons you got out of your career path?

I would say that it is really important to switch between one’s feminine energy and masculine energy. It’s important to maintain one’s natural compassionate feminine energy, which readily builds relationships but also use masculine energy, which is not afraid to take a risk. You can’t just be a leader and get your ideas across without also forming relationships and helping others. You need the attributes of both and I use both these energies with my work relationships as well as my personal relationships.

10. Any advice you would give a young female student considering a career in mining?

I would say to develop and maintain your sense of humour. It is important to have fun at work, to laugh at yourself. Through humour you can find common grounds with people, or break the ice with colleagues. Like the famous saying goes, time spent laughing is time spent with the Gods. It really increases your positive vibes!

Pit Stop No12: The PDAC

If you are in mining, you must have crossed the PDAC at some point. The PDAC stands for Prospectors and Developers Association of Canada; it is the most famous mineral industry convention. It occurs annually at the Metro Toronto Convention centre around the month of March. This four-day congress has an international reputation attracting over 1,000 exhibitors and 20,000 attendees from around the world for networking, deal-making and scientific exchange. It consists of a trade show and a series of technical sessions, short courses as well as social and networking events. The trade-show is the most overwhelming and spectacular part of the PDAC, I think! It is a hub for all junior mining and exploration companies and the world’s biggest investors. Worth mentioning the notorious mining companies’ parties at the Fairmont Royal York hotel every night.

Part of the Trade Show at the Metro Toronto Convention Centre

Part of the Trade Show at the Metro Toronto Convention Centre

Aisle of the PDAC with exhibitors from different country like China

Aisle of the PDAC with exhibitors from different countries like China

As a student, the PDAC can seem overwhelming at first but the organization has planned some events exclusively for students. These include guided tours of the trade show, a PDAC survival skills workshop, and a student-industry networking luncheon. It’s important to understand that the PDAC is not a place to search for jobs or coops; it’s a place to learn about the challenges the industry is facing and, more importantly to connect with industry professionals and leaders. Connecting means approaching other people, interacting with them to learn about their work and experience and develop contacts. You can never have too much of those!

Student booth at the PDAC

Student booth at the PDAC

This year was my second time attending the convention and my first time volunteering for the PDAC. Volunteering is an amazing opportunity to meet professionals while learning more on what the PDAC does as an organization (not to mention that volunteers also attend the convention for free!) My role was to attend to the E3 Plus booth. The E3 Plus is a PDAC initiative to provide a framework for responsible exploration. Its purpose is to encourage the exploration companies to improve on their social, environmental and health and safety performance by providing them with online toolkits and guidelines to do so.

Me and another Volunteer at the E3 Plus Booth

Me and another Volunteer at the E3 Plus Booth

For me, attending the PDAC has been a great experience these past two years! I have had the opportunity to attend a technical session on commodities and market outlook where mining mogul Robert Friedland gave his insight on the minerals of the future. One of my favourite moments of the PDAC occurred at the WIM networking reception. During that event the 2015 WIM trailblazer winner was announced and I had the opportunity to meet winner Betty-Ann Heggie.

Robert Friedland giving his Presentation on the Minerals Outlook

Robert Friedland giving his Presentation on Minerals Outlook

2015 Trailblazer award winner Betty-Ann Heggie accompanied by the WIM Canada Board of Directors

2015 Trailblazer Award Winner Betty-Ann Heggie accompanied by the WIM Canada Board of Directors